Terms & Conditions

1. About Us

Flash Restorations is a property restoration company providing emergency and planned restoration services across the United Kingdom, including water damage restoration, fire damage restoration, flood damage restoration, mold remediation, sewage cleanup, and storm damage restoration.

2. Use of This Website

This website is provided for general information purposes. You may use the website to learn about our services and to get in touch with us. You agree not to misuse the website in any way, including attempting to disrupt its operation or using it for any unlawful purpose.

We reserve the right to update, change, or remove content from the website at any time without notice.

3. Our Services

When you request a service, we will discuss your requirements and provide information about what we can offer. Any details discussed during an initial enquiry are subject to a formal assessment before work begins.

The exact scope, timeline, and cost of any work will be agreed between you and Flash Restorations before we proceed. We aim to be transparent and will keep you informed throughout the process.

4. Quotes and Pricing

Any quotes or estimates we provide are based on the information available at the time. Final costs may vary following a full site assessment if the scope of work differs from initial expectations. We will always discuss any changes with you before proceeding.

For insurance-related work, we work alongside your insurer where possible. You remain responsible for understanding your own policy terms and any excess that may apply.

5. Accuracy of Information

We make every effort to ensure the information on this website is accurate and up to date, but we cannot guarantee it is always complete or error-free. Content on this site is for general guidance only and should not be relied upon as professional advice specific to your situation.

6. Limitation of Liability

To the fullest extent permitted by law, Flash Restorations is not liable for any indirect or consequential losses arising from your use of this website or from information on it. Nothing in these terms excludes liability for death or personal injury caused by our negligence, or for any other liability that cannot lawfully be excluded.

7. Third-Party Links

Our website may include links to external websites for your convenience. We have no control over the content of those sites and accept no responsibility for them or for any loss arising from your use of them.

8. Intellectual Property

All content on this website — including text, images, logos, and design — is owned by or licensed to Flash Restorations. You may not reproduce or use any part of it without our written permission.

9. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we handle your personal information.

10. Changes to These Terms

We may update these Terms and Conditions from time to time. The current version will always be on this page. Continued use of the website after any changes means you accept the updated terms.

11. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the courts of England and Wales.